Products purchased from WWW.CRESCNEDOWORLDWIDE.ORG may be refunded only if cancelled within the refund period specified below in this policy. Some product or services have different policies or requirements for a refund associated with them, including some products or services that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products.
“Date of the transaction”, for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by Crescendo Worldwide Private Limited in accordance with the terms and conditions of the applicable product or service agreement (see here).
"Refund Period", you may cancel a product or service at any time, but a refund will only be issued if you request a refund with Crescendo Worldwide customer service within the refund time frame specified for the applicable product, if available at all.
No Refund After Account Closure. If eligible for a refund, it is necessary for you to request a refund prior to account closure. You may elect to close your account with us at any time, but upon account closure you will no longer be eligible for a refund as otherwise permitted under this Refund Policy.
FOR CUSTOMERS: ANY AND ALL PRODUCTS OR SERVICES SOLD BY CRESCENDO WORLDWIDE MAY BE REFUNDED ONLY IF CANCELLED WITHIN SEVEN (7) DAYS FROM THE DATE OF THE TRANSACTION. HOWEVER, WE ARE ENTITLED TO CHARGE A REASONABLE AMOUNT FOR THE SERVICES THAT WE HAVE ALREADY PROVIDED TO YOU AS AT THE DATE OF CANCELLATION. THEREFORE, A FULL, OR ANY, REFUND MAY NOT BE DUE. PLEASE NOTE THIS DOES NOT AFFECT THE "PRODUCTS OR SERVICE WITH SPECIAL REFUND TERMS", WHERE FULL REFUNDS MAY BE GIVEN, AS APPLICABLE. THIS REFUND POLICY DOES NOT AFFECT YOUR STATUTORY RIGHTS
*Monthly Plans include all plans with less than a 1-year term (e.g.,4 months, 6 months., 9 months., etc.)
For the ad spend and search marketing fees are non-refundable for the current month. We may refund future pre-paid months and future-month additional ad spend and search marketing fees.
Manual Renewal: 5 days (120 Hours)
For Virtual Exhibition pre-registrations, application fees are non-refundable*.
Monthly Subscriptions: If one or more request(s) have been completed during the billing period, your monthly subscription is non-refundable.
You may request a refund within 30 days from the date of transaction ONLY IF you have not yet activated the product.
You can cancel Social Media Management at any time and we will not bill you for future months. However, you will not be refunded the cost of the present or past months since the service has already been performed. If you cancel Social Media Management and request a refund within 48 hours of initially purchasing or renewing, you can receive a full refund for that month of service. After 48 hours, however, you are responsible for paying for that month, but will not be billed for future months.
Monthly Plans (any plan with less than a 1-year term) - Within 48 hours of the date of the transaction.